Duty Manager

Casual/ Full Time

About us:

Tilley and Wills Hotels are proud to present Aanuka Beach House!

Coming to Coffs Harbour in October 2024, Aanuka Beach House is set to take centre stage as the ultimate beachfront destination on the New South Wales North Coast. Aanuka Beach House takes the magic of beach days and resort stays, to transport customers to holiday mode with every visit.

From R&R to show-stopping events and unforgettable experiences, Aanuka is your beach house, reimagined. Catering to locals, tourists and those searching for the perfect destination for weddings, conferences and special events, we’re on the hunt for a team of beach-loving super stars to bring our dreams to life.

Overview:

Are you a hospitality hero with a passion for delivering unforgettable experiences? Do you understand the value of 1%ers? If so, we want YOU to join our team at the stunning Aanuka Beach House! Duty Managers are there to inspire our team therefore we’re looking to hire like-minded individuals who emulate Tilley and Wills.

Why you’ll love working for us:

  • Beachfront Paradise: Start your day with a view of the ocean and feel the sand between your toes on your lunch break.
  • Amazing Team: Work with a fun, supportive, and dynamic group of hospitality enthusiasts who are as passionate about great service as you are. We are shipping up some of our Tilley and Wills Sydney team to train and guide you in the Tilley and Wills way.
  • Exciting Atmosphere: Every day is a new adventure at Aanuka Beach House. From weddings to weekend getaways, you’ll be part of creating lasting memories for our guests.
  • Delicious Perks: Enjoy discounts up to 50% off all Tilley and Wills venues.
  • Development Opportunities: Whilst working at Tilley and Wills you will have the opportunity to put your hand up for positions in both Sydney and Brisbane

What you’ll be doing:

  • Guest Relations: Be the friendly face that greets our guests, ensuring their stay is nothing short of perfection.
  • Operations Management: Keep the ship sailing smoothly by overseeing daily operations and coordinating with various departments.
  • Problem Solving: Handle guest inquiries and issues with a smile, turning any hiccup into a positive experience.
  • Compliance: Ensuring the business and staff are abided by licensing conditions and RSA regulations
  • Financials: Safe counts, DTS data importing and cash reconciliation
  • Team Leadership: Inspire and motivate our amazing staff to deliver top-notch service.

What we’re looking for:

  • 1-2 years experience in a similar role
  • Excellent communication and organizational skills
  • A positive, can-do attitude
  • Ability to think on your feet and handle challenges with grace
  • Passion for hospitality and creating memorable guest experiences

How to apply

Want to throw your hat in the ring? We’d love to hear from you! Click below to send us a copy of your CV.